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Owen Baker Articles

How to Optimize the Customer Journey With Touchpoint Mapping

When you run a business, you need to ensure that every customer interaction with your brand is a positive one. Each point of contact represents...

Owen BakerJanuary 16, 2023

How To Deliver Meaningful Customer Experience Delight Your Audience

How To Deliver A Meaningful Customer Experience & Delight Your Audience

How can you deliver a meaningful customer experience and delight your audience? Check out this fresh article!

Owen BakerOctober 23, 2020

Did you know that there's a tool for Customer Value Optimization?

It’s called Reveal and it uses automated segmentation and insights based on your first-party data to help you increase the number of loyal customers and improve Customer Lifetime Value.

Growth Library

Customer Experience in eCommerce

Tired of losing customers? Find out why you should focus on Customer Experience, how to measure and create the best CX for your online shop.

eCommerce Growth Ideas for 2020

Capture ideas from 50+ Experts on Customer Retention, Smart Ads, Website Optimization, Customer Journey, Business Strategy, SEO, and more.

The Smart Marketer's Guide to NPS

Learn how to master Net Promoter Score (NPS), one of the best growth tactics: NPS interpretation, NPS calculation, Successful NPS examples.

We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.

Owen Baker Articles

How to Optimize the Customer Journey With Touchpoint Mapping

How To Deliver A Meaningful Customer Experience & Delight Your Audience

Did you know that there's a tool for Customer Value Optimization?

Growth Library

Customer Experience in eCommerce

eCommerce Growth Ideas for 2020

The Smart Marketer's Guide to NPS

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