Real-time Customer Lifetime Value (CLV) Benchmark Report: Unlock +50 stats on Customer Lifetime Value, Retention, and Segmentation. Access the benchmark

User Research Articles

We’ve got you covered with plenty of materials on user research in e-commerce.

 

Companies that are preparing and conducting user research put their potential and existing customers at the center of their business, which reflects in the brand’s products, design and experiences.

 

User research for ecommerce helps you optimize processes for simple and enjoyable online experiences and for conversions.

 

Prepare for the next user research initiative with advice for ecommerce experts and real-life examples.

Did you know that there's a tool for Customer Value Optimization?

It’s called Reveal and it uses automated segmentation and insights based on your first-party data to help you increase the number of loyal customers and improve Customer Lifetime Value.

Growth Library

Tired of losing customers? Find out why you should focus on Customer Experience, how to measure and create the best CX for your online shop.
Capture ideas from 50+ Experts on Customer Retention, Smart Ads, Website Optimization, Customer Journey, Business Strategy, SEO, and more.
Learn how to master Net Promoter Score (NPS), one of the best growth tactics: NPS interpretation, NPS calculation, Successful NPS examples.

Real-time Customer Lifetime Value (CLV) Benchmark Report

Real-time data from stores in different industries and shop ages.