Real-time Customer Lifetime Value (CLV) Benchmark Report: Unlock +50 stats on Customer Lifetime Value, Retention, and Segmentation. Access the benchmark
Retention
Automation
Hundreds of interactive, simultaneous experiments on your eCommerce website. On autopilot.
Survey
Conversion
Test your insights. Run experiments. Win. Or learn. And then win.
Retention
Acquisition matters. But retention matters more. Understand, monitor & nurture the best customers.
Automation
Hundreds of interactive, simultaneous experiments on your eCommerce website. On autopilot.
We’ve gathered here all the materials on Net Promoter Score (NPS), one of the most important metrics for an e-commerce business.
NPS helps you measure how many customers are likely to recommend your store or the products that you’re selling to their friends, family or any other people. Online businesses use NPS to capture feedback from their customers about their pre and post-purchase experiences.
Ecommerce specialists love this metric because it allows them to measure customer satisfaction, customer experience, customer loyalty by using a survey with a single question: “How likely are you to recommend our shop?”.
Find out from our articles in this section how to measure NPS, how NPS is calculated, how many promoters, passives and detractors your e-shop has, how good your NPS score is and what tools help you calculate NPS automatically.
Read this case study to see how powerful measuring Net Promoter Score pre and post-delivery is and how different NPS results call for different action...
eCommerce customer retention apps: Reveal vs Metrilo. Which one better suits your business? Check out the differences!
Find out more about the importance of CLV and why Reveal is the best tool to monitor and improve it. Bonus: insights on eCommerce analytics.
We're officially launching Omniconvert Reveal! Get ready to join a courageous shift: from acquiring more customers to acquiring & keeping better customers.
After two years of research, development and some success stories, the moment has come. We are officially launching REVEAL, our Customer Value Optimization platform in...
NPS (Net Promoter Score) - an average number trap that many eCommerce businesses fall into. Read on to find out how smart eCommerce managers use...
Find out why net promoter score (NPS) is such a useful metric in online marketing and learn how to easily calculate it yourself
Are you using surveys as a part of your optimization process? Do you know which type of survey may help you identify only the hottest...
Who said that marketers cannot be both creative and analytical at the same time? I’m telling you: when you start looking into data and get...
It’s called Reveal and it uses automated segmentation and insights based on your first-party data to help you increase the number of loyal customers and improve Customer Lifetime Value.
We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.
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Real-time data from stores in different industries and shop ages.
