customer behavior Articles

Denise Purtzer is speaking at the eCommerce Growth Show about fraud in our current climate and how to grow safely.

Ten years ago, the combination of three letters “M”, V”, and “P” would make no sense, at least in software development. Today, the term “MVP’...

The way you manage your campaigns can change your audience relationship depending on the customer stage. Read more about customer lifecycle management!

The Shopify App Store is full of clusters of useful tools for companies that want to increase activity on sales channels. Here is our top...

In this week’s episode of Growth Interviews, we invite you to join our podcast conversation with Dan Olsen, product management consultant and trainer at Olsen...

Why customer experience matters Good customer experience is a given these days. Exceptional customer experience is the best competitive advantage a company can secure. In...

Learn how to calculate your customer retention rate, how it relates to CLV, CR and NPS, and why you should have a customer retention strategy.