customer loyalty Archives - Omniconvert Blog

Managing your customer relationships during demand surges and stock-outs

Retailers across the globe are witnessing a massive spike in online traffic and consumer purchases as they struggle to manage…

The field of marketing is loaded with abbreviations and acronyms to describe the concept of Customer Lifetime Value CLV. You…

What is CX? Customer Experience (CX) is the result of the interaction between your company and your customer over the…

Customer retention can be considered one of the most critical aspects of business development. Your loyal customers don’t just buy…

Many companies have seen CRO as the silver bullet to generate more revenue overnight. Few companies understand that CRO comes…

What is the customer attrition? Holding on to your customers and managing their customer experiences are the smartest, safest, and…