ecommerce customer retention Articles

How has the current pandemic situation affected the eCommerce industry? Read on to find out more about the impact of COVID-19 on the eCommerce industry.

Linda Bustos is speaking at the eCommerce Growth Show about How can eCommerce companies close experience gaps in the "new normal".

Most website visitors have become very cautious with the type of websites that they visit. People now understand that their security is key on the...

With the abundance of high-quality eCommerce sites on the web, it’s no longer enough to simply provide baseline website functionality to potential leads. Instead, an...

Taking your business online and creating an e-commerce website is not the same thing. Websites create an online identity for businesses and become its virtual...

It’s a wrap! The eCommerce Growth Summit presented itself as a two-day gateway to business growth, hope, collaboration and knowledge, all wrapped up with a...

The ideal customers of a brand or company aren’t the ones who buy your product or use your service just once but the ones who...

Learn how to calculate your customer retention rate, how it relates to CLV, CR and NPS, and why you should have a customer retention strategy.

For me, the Otter story started almost a year ago when I joined Valentin and Cristi Movila (eCommerce Director at Otter Shoes) in one of...