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Customer Retention Map
It’s tempting to always look for new customers.
But the competition is high and advertising costs are rising.
Constant growth means optimizing customer acquisition & orchestrating customer retention.
Get this free tool for your eCommerce to understand the four pillars of customer retention and the scenarios that you can start to use right away.
Get the Retention map
Enter your details and you will access the map automatically.
What you'll find inside
The path to a higher Customer Retention Rate
What
The right mix of: offer, product, messages, incentives and special treatments that you should use in order to form a habit.
Where
The traffic channels, the real life channels, the steps in your eCommerce funnel and how they are inter-connected so that you mix them properly.
When
The right moment and the right context are dramatically important. Understand the context and the events when you should take action so that you retain your most important customers.
Who
You have to understand WHO you are talking to and to take advantage of the data that you have around your customers. Customer segmentation is vital
About Omniconvert
Omniconvert is a SaaS composed of 2 products that empower eCommerce marketers: Explore is an award-winning Conversion Rate Optimization (CRO) software that can be used for A/B testing, online surveys, traffic segmentation and REVEAL is a Customer Value Optimization and Analytics Platform that helps you understand and predict your customers’ behavior to improve what matters most in eCommerce: Customer Lifetime Value (CLV).
