TAKE YOUR ECOMMERCE TO THE NEXT
LEVEL
The Marketer’s Guide To Net Promoter Score (NPS)
NPS is one of my favorite growth tactics. I use it two ways. First to fix detractors & passive (unhappy customers) problems by reaching out and offering help immediately after someone gives us 1-8 score. The second way I use NPS is to turn my promoters into advocates.”
What you'll find inside
All you need to know about Net Promoter Score
NPS interpretation
NPS calculation
Successful NPS examples
About Omniconvert
Omniconvert is a SaaS composed of 2 products that empower eCommerce marketers: Explore is an award-winning Conversion Rate Optimization (CRO) software that can be used for A/B testing, online surveys, traffic segmentation and REVEAL is a Customer Value Optimization and Analytics Platform that helps you understand and predict your customers’ behavior to improve what matters most in eCommerce: Customer Lifetime Value (CLV).
