The Marketer’s Guide To Net Promoter Score (NPS)

NPS is one of my favorite growth tactics. I use it two ways. First to fix detractors & passive (unhappy customers) problems by reaching out and offering help immediately after someone gives us 1-8 score. The second way I use NPS is to turn my promoters into advocates.” 

Sujan Patel

Entrepreneur & Digital Marketing Strategist

What you'll find inside

All you need to know about Net Promoter Score 

NPS interpretation

NPS calculation

Successful NPS examples

About Omniconvert

Omniconvert is a SaaS composed of 2 products that empower eCommerce marketers: Explore is an award-winning Conversion Rate Optimization (CRO) software that can be used for A/B testing, online surveys, traffic segmentation and REVEAL is a Customer Value Optimization and Analytics Platform that helps you understand and predict your customers’ behavior to improve what matters most in eCommerce: Customer Lifetime Value (CLV).