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The Marketer’s Guide To Net Promoter Score (NPS)
NPS is one of my favorite growth tactics. I use it two ways. First to fix detractors & passive (unhappy customers) problems by reaching out and offering help immediately after someone gives us 1-8 score. The second way I use NPS is to turn my promoters into advocates.”
Sujan Patel
Entrepreneur & Digital Marketing Strategist
What you'll find inside
All you need to know about Net Promoter Score
NPS interpretation
NPS calculation
Successful NPS examples
About Omniconvert
Omniconvert is a SaaS composed of 2 products that empower eCommerce marketers: Explore is an award-winning Conversion Rate Optimization (CRO) software that can be used for A/B testing, online surveys, traffic segmentation and REVEAL is a Customer Value Optimization and Analytics Platform that helps you understand and predict your customers’ behavior to improve what matters most in eCommerce: Customer Lifetime Value (CLV).