Thank you for downloading The smart marketer's guide to NPS!

This eBook will help you understand what is Net Promoter Score and how to apply it to in your business.

The smart marketer's guide to NPS

If you want to empower your eCommerce team with unique insights about your customers, here’s a free tool.

Tools, Calculators & Templates

It’s tempting to always be chasing a “silver bullet” for growth. But constant growth doesn’t happen overnight.

Use our free growth matrix to help set Strategic Objectives for your ecommerce & make the best decisions.

It’s tempting to always look for new customers.
But the competition is high and advertising costs are rising, so keeping your customers is a lot more important now.

Get this free tool for your eCommerce to understand the four pillars of customer retention and the scenarios that you can start to use right away.

Do you know what it takes to grow your business? There is an actual formula for that.

And now we’re giving it away for free in this Calculator. Use it to find what your Customer Lifetime Value (CLV) is and out how different metrics like retention can affect our growth.

Find out what is the impact in your
Net Revenue if you would invest more in
Customer Retention.

If you’re not convinced that Customer Retention and Customer Value Optimization are important, we will show you that an increase in customer retention by 5% means an increase in profits of 25% to 95%.


Tired of losing customers?
The Customer Experience eBook is here to guide you.

Find out why you should focus on Customer Experience and find out how to measure and create the best Customer Experience for your online shop.

Get access to behind-the-scenes information, as if you were standing over the shoulder of our conversion optimization specialists. 

Read leading thoughts from 50+ Experts that shared their opinion about topics such as Customer Retention, Smart Ads, Content, Website Optimization, Branding, Customer Journey, Business Strategy, Personal Growth, SEO, and much more.

Read all you need to know about Net Promoter Score: NPS interpretation, NPS calculation, Successful NPS examples