In a perfect world, you should have all metrics and KPIs synchronized between multiple analytic tools. But Omniconvert is not an analytic tool and we aren’t living in a perfect world 🙂 Yes, you can have small or big differences between the number of conversions from Google Analytics and the one displayed in the Omniconvert dashboard. Which is […]
Unfortunately, Omniconvert is not available for websites created with Flash or Silverlight.
Our browser strategy is to ensure that everything works fine with the latest 2 major versions of each browser listed here. Internet Explorer, Firefox, Chrome, Safari and Opera are all covered.
If you don’t remember the email address used at registration, send us a message at [email protected] The message must contain your name and at least one website you have previously added to your account.
How to install the Experiment Debugger If active experiments are not visible on your website, you can find out exactly why and fix it. To start, you have to drag the button below to your browser’s bookmarks bar (working on Chrome, Firefox, Safari, Opera and IE 11). Omniconvert Debugger After the installation, anytime you wonder […]
If you encounter a problem in which some of the Omniconvert experiments are overlapped by other elements on the page (see print-screen below), it is most likely caused by flash objects. The most common issue are Youtube videos that are embedded on the page. Unfortunately, there isn’t anything we can do to fix the problem for you, but there […]
If you decide to trigger an experiment manually instead of letting the app do it automatically, here is the procedure: STEP 1 : find experiment/variations ID’s On the experiment page in variations listing, you have a combination of “NUMBER-NUMBER” for every variation. Example: 25377-56523, in which 25377 is the experiment ID and 56523 is the […]
After you have created an experiment, go to the Experiment Section of your dashboard. On the right side of each experiment, you will see an “Actions” button. Click on it and press “Set Active”, just as in this image:
You can run unlimited experiments as long as they are not for the same segment of visitors and for the same page(s). If, somehow, you have more than one experiment on the same page and/or addressed to the same visitors, you can choose which experiment will appear to your visitors (based on exclusivity or chosen […]
You can upgrade or downgrade anytime you want. When you go on your Billing page, you will be redirected to a page on which you can select your new subscription plan: You will be charged instantly for your new subscription plan.