Main objective:
The Software Business Analyst’s main role is to be the link between stakeholders and development team, interpreting business requirements into understandable development tasks that match the development of our software products with the expected business value.
Main responsibilities:
- Knows the software products inside-out
- Writes documentation for the use cases, including edge cases with detailed functional requirements and keeps track on all the changes
- Writes user stories describing core features, writes tickets for the development team and oversees the implementation of the tickets by the team
- Performs a cost versus benefit analysis and assesses the development team effort in terms of time and money after implementation
- Performs user acceptance testing to validate the requirements are met
- Creates roadmap and prioritization. Prioritizes product features and requirements backlogs compromising both the business needs and technical readiness. Uses expected business value alongside effort and cost of implementation for each requirement in the backlog
Requirements:
- 3-5 years of experience as a Business Analyst; if in a startup or scale up company this is plus
- Minimum 2 years of experience in a Saas or any type of technical company is mandatory
- Ability to participate in technical discussions and understand how the products work
- Interpersonal skills
- Critical thinking
- Project management skills
- Perseverance
- Ability to identify the stakeholder’s unspoken business needs
- Proficiency in English
About us:
@Omniconvert, we’ve always been innovators, we love technology and premium services. We are now trendsetters for Customer Value Optimization as well as one of the few Romanian companies that export technology.
In the last 10 years, we have helped thousands of websites generate more sales by improving their conversion rates and we have received numerous awards.
There’s a huge gap in the market of eCommerce technologies and services: thousands of mid-sized eCommerce companies lack the means to understand, monitor & delight their best customers, in order to grow their companies.
For decades, the focus has been on customer acquisition, neglecting one of the main trade fundamentals: under-promise, over-deliver.
We’re on a mission to help companies become customer-centric and build a long-term relationship with their customers. We do this by collecting the NPS and helping companies pay more attention to feedback, creating loyalty programs and retention strategies to name just a few.
Also, what we stand for and how we act within Omniconvert is an important part of who we are. Watch here the story about our culture and values. Because HOW we work is more important than WHAT we do.
