About us:
@Omniconvert, we’ve always been innovators, we love technology and premium services. We are now trendsetters for Customer Value Optimization as well as one of the few Romanian companies that export technology.
In the last 9 years, we have helped thousands of websites generate more sales by improving their conversion rates and we have received numerous awards.
There’s a huge gap in the market of eCommerce technologies and services: thousands of mid-sized eCommerce companies lack the means to understand, monitor & delight their best customers, in order to grow their companies.
For decades, the focus has been on customer acquisition, neglecting one of the main trade fundamentals: under-promise, over-deliver.
We’re on a mission to help companies become customer-centric and build a long-term relationship with their customers. We do this by collecting the NPS and helping companies pay more attention to feedback, creating loyalty programs and retention strategies to name just a few.
Also, what we stand for and how we act within Omniconvert is an important part of who we are. Watch here the story about our culture and values. Because HOW we work is more important than WHAT we do.
Main objective:
The Event Manager is responsible to build the awareness of Customer Value Optimization through our events.
The Event Manager works cross-functionally across the company (e.g. Sales, Partnerships, Product, Managed Services etc).
Main responsibilities:
- Builds the event strategy in order to achieve the company goals
- Acting like a Project Manager for a wide range of events: online/offline, internal/external (e.g. CLV Revolution, Omniconverteste etc); coordinating the online events from start to finish: from planning, promoting and ensuring the smooth running of any event schedule
- Overseeing the status of the events in the internal team and with the external main points of contacts
- Planning the weekly CVO Live events and keeping in touch with the experts and internal team (pre and post event)
- Keeping the internal/external event calendar updated
- Maintaining the events websites updated; keeping in touch with the implementation team; constantly looking for ways to improve the website experience
- Planning the promotion of the events together with the internal team (pre and post event)
- Booking venue, other logistic details for offline events or keeping in touch with events partners
- Negotiating sponsorship deals; liaise with suppliers for any event needs (e.g. promo materials)
- Maintaining a smooth communication on the day of the event, including communication with speakers and attendees
- Looking for event partnerships for the external events; maintaining the speaker kit updated and any assets that are useful for the main speaker
- Constantly looking for ways to use the technology in order to improve the events experience
- In charge with special events like book launch etc
- Reporting the event results and any post-event follow-up, including post-event surveys; presenting the post event results
- Monitoring timeframes and budgets; Handling budgeting and invoicing
- Promoting the events on Social Media; posting constantly content on Social Media related to events and Customer Value Optimization
Experience/ requirements:
- 5+ strong experience in working in event planning, with experience on managing large events
- Ideally experience in various marketing roles
- Risk management experience
- CRO Experience is a plus
- Proficiency in various event software and other tools that can improve either event experience or the promo of the event
- Strong attention to details
- Good analytical skills and good knowledge of Google Analytics
- Experience in a startup type of environment is a plus
- SaaS experience a plus
- Innovative and hands-on approaches to problem solving
- Creative person, flexible mindset
- Excellent verbal and written communication skills (Romanian & English)
