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for Agencies

Under-promise, over-deliver: the key to long-lasting relationships with your clients.

Over-deliver to your clients by giving them access to Omniconvert REVEAL, an enterprise-level retail analytics solution that helps them find the hidden gems in their data & improve the North Star KPI in eCommerce: Customer Lifetime Value.

Omniconvert Reveal

  • Cohort Analysis
  • Customer Retention Rate
  • Customer Lifetime Value Tracking
  • RFM Segmentation
  • NPS Monitoring
  • Buying Habits
  • Automated Reports

Other alternatives

  • 60h of work in BI solutions (Tableau, Power BI, etc) >$9.000
  • 20h of work in Excel (outdated after 1 month) >$3.000
  • 30h of work in Excel + 10h or QA for validation
  • Manual segmentation
  • Qualtrics >$1,500/year
  • 10h of work/month exporting CSV >$1.500
  • Manual reports

Let's talk about

Customer Retention

in eCommerce!

If you have multiple ecommerce clients, you can reach out to us to discuss a special deal for using REVEAL.


REVEAL offers you a better understanding of your customers and business

REVEAL is a Customer Value Optimization Platform that helps e-commerce businesses with automated insights into customers’ buying behavior, segmentation, NPS and lifetime value.






customer voice



buying habbits



customer analytics




Integrated with


Omniconvert REVEAL

REVEAL is a Customer Value Optimization Platform that helps e-commerce businesses with automated insights into customers’ buying behavior, segmentation, NPS and lifetime value.

Our Clients

Dragos Brinza
Dragos BrinzaDigital Leader @Decathlon.ro
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The help brought by Reveal is structuring the category of customers the way we were not doing before and the capability to approach customers in different new ways in our mission to make sport accessible to the many.

Our desire to understand better our customers and their behaviour during and after the interaction with Decathlon and our will to continue the relationship with our customers even if on the market there are many challenges.

It is a great tool for the infinite war of customer retention: understanding your customers and their behaviour.
Octavian Stefan
Octavian StefanGeneral Manager @OfficeDirect.ro
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The customer segmentation is extremely well done, allowing us to monitor the NPS for each customer group and to become aware of the challenges that our customers are facing according to how valuable they are for us.

As every company is different, Omniconvert Reveal allows you to understand the data behind it and shift your strategy accordingly. You can't find out this unless you try it.

Frequently Asked Questions

Reveal is a Customer Value Optimization Platform that helps eCommerce companies to segment their customers and gain insights for better campaigns, higher ROI and more repeat customers. 

If you want to create a great customer experience it all starts with your customers.
REVEAL helps you to discover who are your Ideal Customers (your soulmates) so you can better target them and improve your communication with your future and existing clients. 

REVEAL will deliver customer retention insights for your eCommerce business by providing you with automated customer reports based on your customers’ buying behavior.The real benefits: 

:point_right: A clear overview of your customers and business
:point_right: The ability to create better-targeted campaigns in the future 
:point_right: Know exactly what to offer and who to offer
:point_right: Refine your assortments based on NPS results
:point_right: Helps you create awesome loyalty programs

REVEAL is free of charge until the 1st of January 2021 on Shopify and you can start a free trial if your shop is on another platform. So it does not cost a thing.

Yes. For each customer segment, eCommerce owners can oversee and monitor:
  • Customer Lifetime Value
  • Customer Retention Rate 
  • The chances to place the next order 
  • Cohort Analysis 
  • Catalog Insights & Anomalies 
  • Pre- and post-delivery NPS
  • Website personalization

If your store is on Shopify, we have direct integration so the implementation takes less than 5 minutes by clicking “Get App” here.If your shop is on other platforms such as Magento, WooCommerce or BigCommerce you have to import data needed by Reveal within data feeds served via HTTP, into JSON format. A separate file is needed for each type of data that Reveal imports: customers, categories, products, orders.

Still not sure?

We’d love to show you how our software can help your business.

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