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for Agencies

Under-promise, over-deliver: the key to long-lasting relationships with your clients.

Over-deliver to your clients by giving them access to Omniconvert REVEAL, an enterprise-level retail analytics solution that helps them find the hidden gems in their data & improve the North Star KPI in eCommerce: Customer Lifetime Value.

Omniconvert Reveal

  • Cohort Analysis
  • Customer Retention Rate
  • Customer Lifetime Value Tracking
  • RFM Segmentation
  • NPS Monitoring
  • Buying Habits
  • Automated Reports

Other alternatives

  • 60h of work in BI solutions (Tableau, Power BI, etc) >$9.000
  • 20h of work in Excel (outdated after 1 month) >$3.000
  • 30h of work in Excel + 10h or QA for validation
  • Manual segmentation
  • Qualtrics >$1,500/year
  • 10h of work/month exporting CSV >$1.500
  • Manual reports

Let's talk about

Customer Retention

in eCommerce!

If you have multiple ecommerce clients, you can reach out to us to discuss a special deal for using REVEAL.

or 

Try Reveal for Free

REVEAL offers you a better understanding of your customers and business

REVEAL is a Customer Value Optimization Platform that helps e-commerce businesses with automated insights into customers’ buying behavior, segmentation, NPS and lifetime value.

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Retention

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Integrated with

Shopify

Reveal is an amazing app. The consumer insights are really valuable and it's information that would take me hours to pull from many different sources in one single dashboard! I highly recommend it!
Veestro
Veestro
Amazing app! So many valuable customer insights, and an incredibly supportive team. No one other app I've tried gives you both granular and high level customer insights.
Breazy
Breazy
This will saves hours per month on constructing customer insight models and that's before the potential returns from focusing on the right customers, tackling products/brands that are pulling down NPS and such like. What cracks it though, is the passion with which the omniconvert team are clearly bringing to the table - they're all in! The next six months should be fun and rewarding!
Wolvestuff
Wolvestuff
This app is really exciting! The ability to segment your customers based on lifetime purchasing history and behavior is really useful. Additionally you not only have top level segments (ex. brand lover or Ex-lover) but you also have sub-segments that you can change and prioritize. This apps data is helping us segment and target via Klaviyo emails to re-engage purchases. Try it out!
Skratch Labs
Skratch Labs
This app is great for seeing the potential that your business has for returning customers. It helps a lot with segmenting audiences to understand your customers better. I was also very lucky to be able to talk to the head of product marketing, Juliana. She reached out for a call as soon as we installed the app and gave me some great insight into the business, not only that but she gave me some amazing ideas for what we can do to grow the business moving forward, Overall I'm so happy to have downloaded this app, Thank you so much to Juliana and the rest of the Reveal team,
RoseSkinCo
RoseSkinCo
Reveal it's a nice tool to have and analyze your customers behavior. Easy to install and friendly interphase.
Gatito.ro
Gatito.ro
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Omniconvert REVEAL

REVEAL is a Customer Value Optimization Platform that helps e-commerce businesses with automated insights into customers’ buying behavior, segmentation, NPS and lifetime value.

Return Rate per Brand
Find out what is your Product Return Rate per Brand
Average Retention Rate
Discover how your Customer Retention Rate fluctuates over time
Retention Curve
Discover what you can do to improve your Customer Retention Rate
Product Return Rate
Find out what is your Product Return Rate on for each RFM segment
Return Rate per Category
Discover what is your Product Return Rate for each product category
Customer Voice Net Promoter Score
Launch NPS pre-delivery and post-delivery
Customer Voice NPS Detractors
Discover who are your detractors and talk to them
Customer Voice NPS Score
Understand why NPS varies from one brand to another
NPS per Customer Attribute
Launch different loyalty campaigns and see which one has the highest NPS
Brands
See your margin per Brand, Category or Product
Customer List
Get valuable insights about each customer
Top Products
Get rid of brands & products that don't bring you value
Customer RFM (Recency, Frequency, Monetary Value) Segmentation
Segment your customers to find out who are your most profitable clients
Customer Lifetime Value
Ideally, your LTV should be higher than your Customer Acquisition Cost (CAC). Is it for you?
Customer Buying Habits
Find out what is the buying behavior of your customers
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Our Clients

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Dragos Brinza
Dragos BrinzaDigital Leader @Decathlon.ro
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The help brought by Reveal is structuring the category of customers the way we were not doing before and the capability to approach customers in different new ways in our mission to make sport accessible to the many.

Our desire to understand better our customers and their behaviour during and after the interaction with Decathlon and our will to continue the relationship with our customers even if on the market there are many challenges.


It is a great tool for the infinite war of customer retention: understanding your customers and their behaviour.
Octavian Stefan
Octavian StefanGeneral Manager @OfficeDirect.ro
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The customer segmentation is extremely well done, allowing us to monitor the NPS for each customer group and to become aware of the challenges that our customers are facing according to how valuable they are for us.

As every company is different, Omniconvert Reveal allows you to understand the data behind it and shift your strategy accordingly. You can't find out this unless you try it.
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Frequently Asked Questions

Reveal is a Customer Value Optimization Platform that helps eCommerce companies to segment their customers and gain insights for better campaigns, higher ROI and more repeat customers. 

If you want to create a great customer experience it all starts with your customers.
REVEAL helps you to discover who are your Ideal Customers (your soulmates) so you can better target them and improve your communication with your future and existing clients. 

REVEAL will deliver customer retention insights for your eCommerce business by providing you with automated customer reports based on your customers’ buying behavior.The real benefits: 

:point_right: A clear overview of your customers and business
:point_right: The ability to create better-targeted campaigns in the future 
:point_right: Know exactly what to offer and who to offer
:point_right: Refine your assortments based on NPS results
:point_right: Helps you create awesome loyalty programs

REVEAL is free of charge until the 1st of January 2021 on Shopify and you can start a free trial if your shop is on another platform. So it does not cost a thing.

Yes. For each customer segment, eCommerce owners can oversee and monitor:
  • Customer Lifetime Value
  • Customer Retention Rate 
  • The chances to place the next order 
  • Cohort Analysis 
  • Catalog Insights & Anomalies 
  • Pre- and post-delivery NPS
  • Website personalization

If your store is on Shopify, we have direct integration so the implementation takes less than 5 minutes by clicking “Get App” here.If your shop is on other platforms such as Magento, WooCommerce or BigCommerce you have to import data needed by Reveal within data feeds served via HTTP, into JSON format. A separate file is needed for each type of data that Reveal imports: customers, categories, products, orders.

Still not sure?

We’d love to show you how our software can help your business.

Book a demo
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We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.

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