9 in 10 visitors never make a purchase on your website. The question is: why?

Get our feedback survey tool and find out!

01

Know when to ask: Four types of triggers

Trigger branching logic surveys approach the right visitor, at the right moment and generate actionable insights from the answers.

On Click Surveys

The on-click feedback surveys get triggered when the user clicks on a designated HTML element of the web page such as a button, image or text.

On Load Surveys

This option allows you to trigger surveys as soon as the page loads. Works well for maximum visibility.

On Scroll Surveys

Triggered when the user scrolls a certain percentage of the page, this addresses visitors according to their engagement.

On Exit Surveys

This is the last resort to turn visitors on their journey to convert. Triggered on exit behavior, it is your best last minute opportunity to interact and re-engage visitors. With this insight, you have a higher chance to convert them on the spot or on their next visit.

  • On click

  • On load

  • On scroll

  • On exit

02

Ask the best question you’ve got right now

It lets you display relevant questions based on the visitors’ feedback and take them on a journey of your choosing.

03

Know who you’re asking

Tailor your customer feedback questionnaires. The urban millennial college student with a dream to end plastic and a fierce love of chocolate is different from the sleep deprived yuppy turned mom. They both love Levi’s, though.

Speak their language and stay relevant with our segmentation engine. It’s not face-to-face, but it’s persuasive and profitable.

04

Get visual

Add images to your website surveys. It will make them fun for people to participate. And it gets you those actionable insights.

05

Two placement options

Go pop-up or widget style, depending on your goal.

Pop-up surveys

Pop-up surveys are always displayed in the center of the screen. High visibility gets high response rates.

Widget surveys

Widget surveys are less intrusively displayed at the bottom right or left of the page. Less in-your-face, they also tend to have a lower response rate.

06

Advanced reporting

Go to your report center for the nuts and bolts of each survey: how many people answered, who answered what, pie charts, progress bars, or word clouds. All made with data visualization in mind.

More Features

8 types of answers

Choose a specific type of answer for each question: multiple, scale, grid, etc.

Lead capture forms

After visitors filled in the survey, ask for their contact info with our optional lead collecting feature.

Fully editable design

Integrate the survey into your website’s look & feel with matching colors or a custom header/banner.

Multiple pages

Display survey invitations on a single or on multiple pages of your choosing.

Several languages available

Instantly translate the functional texts into 4 available languages (more coming, stay tuned).

Full HTML control

The Omniconvert platform allows you to adjust HTML code in the survey intro message, header, and thank you message.

Frequency capping

Choose how often your visitors see the survey invitation: once per day/week/lifetime, at every page load or anywhere in between.

Scheduling

You decide when to test. Plan around your choice of specific days and hours.

How does it work?

Watch some of our most popular surveys in action.

Net promoter score survey

The Net Promoter Score (NPS) Survey shows you how likely your visitors and customers are to recommend your website to their friends.

View example
Lead capture survey

Pair with our branching-logic questions for qualified leads collection.

View example
Cart abandonment survey

To solve, go to the roots. Find out why your visitors abandon their cart.

View example
Buyer persona survey

Group participants into buyer personas with branching logic questions for a clearer picture of your customers.

View example

Surveys get Provident 25% extra leads from same traffic

Launch your first Survey in seconds

Just how much you would earn with a higher conversion rate?