For each question you can choose a specific type of answer: multiple, scale, grid, etc.
Over 90% of your visitors never make a purchase.
Use our feedback survey tool and find out why!
Four types of triggers
Your website is uniquely contextualized so deploying any generalized interaction will be ineffective. Trigger branching logic surveys for the right visitor, at the right moment and generate actionable insights from their responses.
The on-click feedback surveys get triggered when the user clicks on a designated HTML element of the web page such as a button, image or text.
This option allows you to trigger surveys as soon as the page loads. It can be a good solution for maximum visibility.
Triggered when the user scrolls a certain percentage of the page, this is suitably used to address visitors according to their engagement.
What if you could make a lost visitor continue their journey and convert? Triggered when a visitor shows an exit behaviour, this is a great opportunity to interact and re-engage visitors. When this insight is available, you will have a higher chance of converting them on the spot or next time they visit.
Branching logic setup
The branching logic feature allows you to display relevant questions based on the visitors’ feedback. This means you can take the visitors on a journey of your choosing.
Powerful segmentation engine
Depending on the specific profile of your visitors, you might want to display different customer feedback questionnaires according to various criteria. Our custom-built segmentation engine allows you to do just that.
Keeping a conversation relevant could be enough to keep a business profitable. Our segmentation engine allows you to be persuasive even if you don’t have a face-to-face conversation with a potential customer.
Use images instead of text
If you add bells and whistles to your content, users will find it more attractive. Add images to your website surveys and make it easier and more fun for people to take part in your website questionnaires. It will make the difference.
Two placement options for surveys
Omniconvert allows for two different types of survey positioning within the browser window: pop-up style or widget style. Depending on your goal you can decide which one is better suited.
Pop-up surveys are always displayed in the center of the screen. Being very visible, they usually have a very highly response rate.
Widget surveys are displayed at the bottom right or left of the page, thus they are less intrusive. However, due to their reduced visibility, they also tend to have a lower response rate.
In the report center, you can see the breakdown of each survey: how many people answered, who answered what, pie charts, progress bars, word clouds, etc. Everything is made with data visualization in mind.
After visitors fill in a survey you can ask them for their details (name, email, phone etc) by activating our optional lead collecting feature.
You can match the survey colors or add a custom header/banner to fully integrate the survey with your website’s look & feel.
Any survey invitation can be displayed on a single page or on multiple pages of your choosing.
The Omniconvert platform allows you to adjust HTML code in the survey intro message, header, and thank you message.
Choose how often should your visitors see the survey invitation: one time per day/week/lifetime, at every page load or anywhere in between.
Instantly translate the survey functional texts into one for our 4 available languages (more to come).
You decide when to run your experiments. You can also exclude/include specific days or hours.
Examples of surveys created using Omniconvert
Watch some of our most popular surveys in action. Enjoy a real-time experience created with Omniconvert.
The Net Promoter Score (NPS) Survey shows you how likely is that your visitors and customers will recommend your website to their friends. See the NPS Survey in action!View example
Lead capture surveys combined with our branching-logic questions, are perfect for collecting qualified leads.View example
To change a problem, you first have to know what’s causing it. Find out why your visitors leave their cart using a survey.View example
Using branching logic questions you can easily divide the participants into buyer personas for your business. This way you'll have a much clearer picture who your customers are.View example