User testing

User testing is the process through which the interface and functions of a website, app, product or service are tested by real users, who perform specific tasks in realistic conditions. The purpose of this process is to evaluate the usability of that website or app, and to decide whether the product is ready to be launched for real users. For relevant results, the testers shouldn’t be directed too much, and should be allowed to interact with the website or app naturally, to see if the system is intuitive and easy enough to use by people who aren’t yet familiar with it.