Growth Knowledge
E-BOOKS
Customer Experience in eCommerce
Tired of losing customers?
The Customer Experience eBook is here to guide you.
Find out why you should focus on Customer Experience and find out how to measure and create the best Customer Experience for your online shop.
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16 Inspiring Optimization Case Studies
Get access to behind-the-scenes information, as if you were standing over the shoulder of our conversion optimization specialists.
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164 eCommerce Growth Ideas
Read leading thoughts from 50+ Experts that shared their opinion about topics such as Customer Retention, Smart Ads, Content, Website Optimization, Branding, Customer Journey.
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The Smart Marketer's Guide to NPSs
Read all you need to know about Net Promoter Score: NPS interpretation, NPS calculation, Successful NPS examples
Get the eBookTOOLS, CALCULATORS & TEMPLATES
The NEW eCommerce Growth Calculator
From all alternatives to grow your eCommerce store, getting each customer to buy more often is the only one that helps you drive sustainable growth.
The eCommerce growth calculator allows you to adjust seven KPIs before you decide on the strategy that will level up your game.
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The CVO Timeline Template
The adoption of the Customer Value Optimization Methodology has an impact on all levels and needs the collaboration of all departments in your company.
The CVO Timeline template will help your company plan every step of this process from the first meeting to the ongoing improvements.
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eCommerce Growth Matrix
It's tempting to always be chasing a "silver bullet" for growth. But constant growth doesn't happen overnight.
Use our free growth matrix to help set Strategic Objectives for your ecommerce & make the best decisions.
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Customer Retention Map
It's tempting to always look for new customers. But the competition is high and advertising costs are rising, so keeping your customers is a lot more important now.
Get this free tool for your eCommerce to understand the four pillars of customer retention and the scenarios that you can start to use right away.
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The eCommerce Growth Formula
Do you know what it takes to grow your business? There is an actual formula for that.
And now we're giving it away for free in this Calculator. Use it to find what your Customer Lifetime Value (CLV) is and out how different metrics like retention can affect our growth.
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Customer Retention Rate Calculator
Find out what is the impact in your Net Revenue if you would invest more in Customer Retention.
If you're not convinced that Customer Retention and Customer Value Optimization are important, we will show you that an increase in customer retention by 5% means an increase in profits of 25% to 95%.
Get the toolWEBINARS, Podcasts & Events
CVO Live
eCommerce growth happens only if the company nails all the customer lifecycle phases, from Acquisition to Conversion, and then to Retention.
Valentin Radu will share how to nail Customer Value Optimization with his guests - A-level experts, professors, book authors, and practitioners.
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eCommerce Growth Show
eCommerce Growth Show brings to the spotlight the most famous experts from eCommerce to talk about eCommerce Strategy, Tips, Growth Hacks, tools and more!
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eCommerce Growth Tips
Quick videos that provide you with deep insights on how to grow your eCommerce store using smart tactics and tools.
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