The CVOTimeline Template
Get this free template to outline your store’s CVO (Customer Value Optimization) strategy in an easy-to-follow plan.
And learn how to master CVO
Accelerate your way towards Customer Value Optimization
As the eCommerce industry gets more and more competitive, you need a new approach that will help you stand out from the crowd.
CVO helps you become one of those successful eCommerce stores that offer excellent customer experiences and generate long-term growth.
The CVO Timeline Template is the tool that will allow you to accelerate the planning phase and get to implementation faster.
Plan every step of your Customer Value Optimization process
The adoption of the Customer Value Optimization Methodology has an impact on all levels and needs the collaboration of all departments in your company.
The CVO Timeline template will help your company plan every step of this process from the first meeting to the ongoing improvements:
- Kick-off meeting
- Customer Experience Automation
- Quantitative Research
- Jobs To Be Done Interviews
- Qualitative Research
- Customer Journey Mapping
- Product assortment optimization
- Customer Retention Strategy
- Ongoing Optimization
A clear view for all teams
By adopting the CVO process, you’re on the right track to improving customer experience, acquisition, and retention.
The CVO Timeline template makes it easier for your team to set objectives, prioritize activities, and assign responsibilities.
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