We got a serious hit from our assumptions: our go-to-market strategy was not working as the product was to complex and our target customer had not enough talent inside to be able to use the product properly. Churn was our no. 1 enemy
We had to revision our team structure and had to let 19 people go from our team.
Retention
Acquisition matters. But retention matters more. Understand, monitor & nurture the best customers.MenuSurvey
Your customers have the key to unlock your company’s growth. Give them the voice they deserve.MenuConversion
Test your insights. Run experiments. Win. Or learn. And then win.
Retention
Acquisition matters. But retention matters more. Understand, monitor & nurture the best customers.
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