A better understanding of your customers and business

retention

Retention

Rate

business analytics

Business

Analytics

customer voice

Customer

Voice

buying habbits

Buying

Habits

customer analytics

Customer

Analytics

final

Integrated with

Shopify

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Number of customers

  • 100k
  • 300k
  • 500k
  • 700k
  • 1mil.
  • 2mil.
  • 3mil.
  • 5mil.
Product_return_rate_brand
Find out what is your Product Return Rate per Brand
Average_retention_rate
Discover how your Customer Retention Rate fluctuates over time
Dashboard_retention_curve
Discover what you can do to improve your Customer Retention Rate
Product_return_rate
Find out what is your Product Return Rate on for each RFM segment
Product_return_rate_category
Discover what is your Product Return Rate for each product category
Customer_voice_NPS_post_pre
Launch NPS pre-delivery and post-delivery
Customer_Voice_detractors
Discover who are your detractors and talk to them
Customer_Voice_NPS_Score
Understand why NPS varies from one brand to another
NPS_Customer_Attribute
Launch different loyalty campaigns and see which one has the highest NPS
Brands
Customer_list
Get valuable insights about each customer
Top_products
Get rid of brands & products that don't bring you value
RFM_segments
Segment your customers to find out who are your most profitable clients
LTV
Ideally, your LTV should be higher than your Customer Acquisition Cost (CAC). Is it for you?
Buying_habits
Find out what is the buying behavior of your customers
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Let's talk about Customer Retention!

Our clients

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Dragos Brinza
Dragos BrinzaDigital Leader @Decathlon.ro
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The help brought by Reveal is structuring the category of customers the way we were not doing before and the capability to approach customers in different new ways in our mission to make sport accessible to the many.

Our desire to understand better our customers and their behaviour during and after the interaction with Decathlon and our will to continue the relationship with our customers even if on the market there are many challenges.


It is a great tool for the infinite war of customer retention: understanding your customers and their behaviour.
Octavian Stefan
Octavian StefanGeneral Manager @OfficeDirect.ro
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The customer segmentation is extremely well done, allowing us to monitor the NPS for each customer group and to become aware of the challenges that our customers are facing according to how valuable they are for us.

As every company is different, Omniconvert Reveal allows you to understand the data behind it and shift your strategy accordingly. You can't find out this unless you try it.
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