How the CRO and CLV Synergy unlock deeper, more meaningful, and more lucrative customer relationships.
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In this section, you’ll find various materials that help you create excellent customer experiences. Improving your omnichannel customer experience results in improved customer satisfaction, lower customer churn rate, increase revenues, so your ecommerce business becomes more profitable.
Apart from offering great products, to win the battle against your competitors you need to create positive experiences for your customers during each interaction they’re having with your brand and exceed their expectations. Great customer experience is what creates loyalty and advocacy in a world where word of mouth is still one of the strongest magnets that attract new clients.
Achieving customer-centricity is not easy and many ecommerce businesses go through massive changes in the structure of their company. Read our materials on this topic and see how you can improve the customer experience for each step in the customer journey and for each customer segment.
How the CRO and CLV Synergy unlock deeper, more meaningful, and more lucrative customer relationships.
Explore how the union between marketing and CX initiatives can help you achieve true customer-centricity and unprecedented business growth.
Discover the importance of ISO 27001 certification and how it ensures your sensitive information is handled with the utmost security.
Maximize your NPS survey results with this collection of NPS questions examples and tips and tricks coming from CVO Strategists.
Find out how to improve customer retention and get more loyal clients for your business with the help of technology.
The customers who keep coming back are often the most profitable. Check out these 4 ways to win back customers using SMS marketing.
Improve Customer Experience by asking for feedback at each key point in the user journey. Be user & customer centric. Improve Customer Experience Take a...
What is Scarcity? Scarcity (also known as paucity) is a phenomenon that goes beyond economics and is deeply rooted in human psychology. We can talk...
Are you ignoring the voice of your customers? Learn how to tap into customer sentiment and use it to improve your products, services, and overall...
It’s called Reveal and it uses automated segmentation and insights based on your first-party data to help you increase the number of loyal customers and improve Customer Lifetime Value.
We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.