What is a customer profile and why is it important for eCommerce? Learn how to create a customer profile with a step-by-step guide.
Menu
Retention
Automation
Hundreds of interactive, simultaneous experiments on your eCommerce website. On autopilot.
Survey
Retention
Acquisition matters. But retention matters more. Understand, monitor & nurture the best customers.
Automation
Hundreds of interactive, simultaneous experiments on your eCommerce website. On autopilot.
Home > Customer Experience > Customer Research
You’ll find in this section various materials that approach one of the most important practices in ecommerce marketing: customer research.
The purpose of customer research is to identify your customers’ needs, challenges, behavior and motivators. Customer research helps you build the ideal customer profile, segment your customer database and identify who are your most valuable customers.
On our blog, you’ll find the information you need for quantitative and qualitative research: desk research, online data analysis, customer surveys, interviews and focus groups.
What is a customer profile and why is it important for eCommerce? Learn how to create a customer profile with a step-by-step guide.
Improve the quality of your business by finding your biggest spending customers. How can you do that? Find out from this piece!
How do you find your value shoppers? Check out this short, but intense article about identifying your best customers and much more!
Find out how to increase eCommerce sales without getting more ads and why always pays off better in the long run than customer acquisition
Learn more about why customer segmentation is vital for your growth and what tools are out there that can get the job done
How do you improve your customers' satisfaction? Here are a few amazing tips for retaining them and helping your eCommerce business grow!
The webshop's profit wasn't growing and the retention rate was under industry benchmarks. We performed a full audit and found the customer profiles most likely...
When talking about customers, it is not enough to understand their business importance. You need to know the types of customers and how to segment...
A company's success is determined by its customers. For your company to keep thriving, you eventually have to start reducing your customer attrition.
It’s called Reveal and it uses automated segmentation and insights based on your first-party data to help you increase the number of loyal customers and improve Customer Lifetime Value.
We’re a team of people that want to empower marketers around the world to create marketing campaigns that matter to consumers in a smart way. Meet us at the intersection of creativity, integrity, and development, and let us show you how to optimize your marketing.
© 2012-2021 Omniconvert. All rights reserved.