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Know when to ask
Trigger branching logic surveys approach the right visitor, at the right moment and generate actionable insights from the answers.
On Click Surveys
The on-click feedback surveys get triggered when the user clicks on a designated HTML element of the web page such as a button, image or text.
On Load Surveys
This option allows you to trigger surveys as soon as the page loads. Works well for maximum visibility.
On Scroll Surveys
Triggered when the user scrolls a certain percentage of the page, this addresses visitors according to their engagement.
On Exit Surveys
This is the last resort to turn visitors on their journey to convert. Triggered on exit behavior, it is your best last minute opportunity to interact and re-engage visitors. With this insight, you have a higher chance to convert them on the spot or on their next visit.
Ask the best question you’ve got right now
It lets you display relevant questions based on the visitors’ feedback and take them on a journey of your choosing.
Know who you're asking
Tailor your customer feedback questionnaires. Speak their language and stay relevant with our segmentation engine. It’s not face-to-face, but it’s persuasive and profitable.
Make it fun
Add images to your website surveys. It will make them fun for people to participate. And it gets you those actionable insights.
Place it right
Go pop-up or widget style, depending on your goal.
Dig deeper
Go to your report center for the nuts and bolts of each survey: how many people answered, who answered what, pie charts, progress bars, or word clouds. All made with data visualization in mind.
What is a Customer Satisfaction Survey?
8 types of answers
Choose a specific type of answer for each question: multiple, scale, grid, etc.
Lead capture forms
After visitors filled in the survey, ask for their contact info with our optional lead collecting feature.
Fully editable design
Integrate the survey into your website’s look & feel with matching colors or a custom header/banner.
Multiple pages
Display survey invitations on a single or on multiple pages of your choosing.
Several languages available
Instantly translate the functional texts into 4 available languages (more coming, stay tuned).
Full HTML control
The Omniconvert platform allows you to adjust HTML code in the survey intro message, header, and thank you message.
Frequency capping
Choose how often your visitors see the survey invitation: once per day/week/lifetime, at every page load or anywhere in between.
Scheduling
You decide when to test. Plan around your choice of specific days and hours.