A/B TestingeCommerce CROComparison · Updated September 2026 · 10 min read

Conductrics vs Crazy Egg vs Explore (2026): The Shopify Gap

VR
Valentin Radu · Founder & CEO, Omniconvert · Author, The CLV Revolution
15+ years working with eCommerce brands including Decathlon and 1,000+ DTC Shopify stores
Reviewed by Cristina Stefanova, Head of Content
Conductrics, Crazy Egg, and Omniconvert Explore compared: API-first engineer-owned experimentation and heatmap-based behavior analytics versus Shopify-native eCommerce CRO measured in revenue per visitor.
Answer Capsule

Conductrics is an API-first experimentation platform built for engineers embedding bandits and adaptive optimization into their own applications. Crazy Egg is a heatmap and session recording tool with basic two-variant A/B testing. Omniconvert Explore is the Shopify-native eCommerce CRO platform: it runs product page, cart, and checkout experiments and measures the result in revenue per visitor.

User ratings
  • Conductrics 4.3 G2 , 12 reviews , as of 2026
  • Crazy Egg 4.2 G2 , 144 reviews , as of 2026
  • Omniconvert Explore 4.6 G2 , 191 reviews , as of 2026
Key Takeaways
  • Conductrics is an API-first experimentation and adaptive optimization platform for technical teams, with a 4.3 out of 5 G2 rating across 12 reviews. [G2, 2026]
  • Crazy Egg is a heatmap and session recording tool with basic two-variant A/B testing, with a 4.2 out of 5 G2 rating across 144 reviews. [G2, 2026]
  • The two sit at opposite ends of the same axis: Conductrics is too developer-owned for a marketer, Crazy Egg is too light to run real revenue experiments.
  • Neither runs multivariate or checkout experiments on Shopify, and neither reports outcomes in revenue per visitor, the metric that decides store revenue.
  • Omniconvert Explore is Shopify-native and marketer-accessible: it runs product page, cart, and checkout experiments and reports revenue per visitor as the primary outcome.

Teams comparing Conductrics vs Crazy Egg are usually asking two very different questions. Conductrics is picked by data science and engineering teams that want programmatic control over experimentation. Crazy Egg is picked by marketers who want cheap heatmaps and a light two-variant test on any page. Neither is built to run controlled experiments on the Shopify product-to-checkout path measured in revenue per visitor. This page covers what each does well, the gap they share for an eCommerce store, and when Omniconvert Explore is the right layer.

What is Conductrics, and what is it actually good at?

Conductrics is an API-first experimentation and adaptive optimization platform for technical teams. It exposes multi-armed bandit and adaptive targeting through APIs, so traffic shifts toward winning variants automatically inside the application code that calls it. It is built for developer-led programs that want experimentation embedded directly in their own product. [Conductrics, 2026]

Conductrics is a programmatic platform first and a marketer's tool a distant second. It holds a 4.3 out of 5 rating on G2 across 12 reviews. [G2, 2026] Its strength is control: technical teams get direct API access to variant assignment, bandit optimization, and adaptive targeting, and can weave that directly into their own product code rather than a standalone testing interface.

The trade-off is scope. Conductrics has no visual editor and no marketer surface, and its public documentation and brand footprint are small compared with the wider testing category. It fits a team that wants a library, not a product.

API-first experimentation defined

API-first experimentation exposes variant assignment and adaptive optimization as programmatic endpoints that developers call from their own application code. Conductrics does this well for technical teams that want experimentation logic embedded in the product itself. It is a developer-facing library layer, distinct from running a controlled revenue experiment on Shopify product, cart, and checkout pages through a marketer-accessible interface.

Where Conductrics is genuinely strong

  • API-first control: variant assignment and optimization exposed as endpoints for developers to call from their own code.
  • Multi-armed bandits: traffic shifts toward winning variants automatically, without a manual traffic-allocation step.
  • Adaptive targeting: segmentation rules can react to live user behavior rather than a fixed pre-test split.
  • Embedded programs: designed for technical teams that want experimentation logic inside their own product, not in a standalone tool.

Where Conductrics hits its ceiling for an eCommerce store

  • No visual editor: variants ship through API calls, not a WYSIWYG marketers can use.
  • No native Shopify integration: nothing wired to product pages, cart, or checkout out of the box.
  • Sparse public documentation: a marketer or CRO lead cannot self-onboard the way they can with a mainstream testing tool.
  • Priced for enterprise: custom pricing built for technical teams, not a self-serve marketing budget.
  • Generic outcome model: no concept of revenue per visitor as a first-class metric on the store funnel.

What is Crazy Egg, and what is it actually good at?

Crazy Egg is a heatmap and session recording tool with lightweight A/B testing. It shows where users click, scroll, and engage on a page, and includes a basic two-variant test in every plan at a low price point. It is accessible to non-technical marketers. [Crazy Egg, 2026]

Crazy Egg is a behavior analytics tool first and a testing tool second. It holds a 4.2 out of 5 rating on G2 across 144 reviews. [G2, 2026] Its strength is making click, scroll, and engagement data easy to see for teams without an analyst, at an entry price that starts around $49 per month with a free trial.

The A/B testing it includes is deliberately simple: single-page, two-variant tests. That suits a marketer who wants to try one headline against another, not a program of experiments across a funnel.

Heatmaps defined

A heatmap aggregates where visitors click, move, and scroll on a page into a visual overlay, so a team can see attention and friction at a glance. Crazy Egg does this well and pairs it with recordings. It is a diagnosis layer, distinct from running a controlled revenue experiment on product, cart, and checkout pages.

Where Crazy Egg is genuinely strong

  • Heatmaps and scroll maps: a clear, visual read on where clicks and attention land.
  • Session recordings: watch real sessions to see where users hesitate.
  • Low entry price: accessible plans small businesses can start on quickly, from $49 per month.
  • Basic A/B testing included: a simple two-variant test in every plan for light experiments.

Where Crazy Egg hits its ceiling for an eCommerce store

  • Testing is basic: no multivariate testing, server-side testing, or advanced audience targeting.
  • No checkout experiments: it cannot run tests on Shopify product, cart, or checkout flows.
  • Analytics first: teams serious about CRO outgrow its experiment features quickly.
  • Generic conversion focus: no concept of revenue per visitor as a tested outcome.

What Conductrics and Crazy Egg cannot do for an eCommerce store

Conductrics and Crazy Egg sit at opposite ends of the same axis. One is a developer library, the other is a marketer's diagnostics tool. Neither is built around the surfaces where eCommerce revenue is won or lost, product pages, cart, and checkout, or around the metric that matters there: revenue per visitor.

Conductrics is API-first, and that is a real advantage for a technical team embedding optimization into its own application. It supports multi-armed bandits and adaptive targeting, so traffic shifts toward winning variants automatically. On a Shopify storefront the same shape becomes a wall: a marketer cannot ship a variant through an API integration, the tool has no native Shopify connector, and its small public footprint means the store's growth team is often the first internal user learning it.

Crazy Egg sits at the other end. It is primarily a heatmap and session recording tool, and its A/B testing capability is limited to simple two-variant tests on single pages. It cannot run experiments on Shopify checkout flows, product pages, or cart sequences. Teams using Crazy Egg for eCommerce CRO can diagnose problems visually but cannot run the revenue-focused experiments needed to fix them.

The gap the two share is the eCommerce one. Conductrics is too far from the marketer, Crazy Egg is too far from a real experiment, and neither treats the product-to-checkout path as the primary surface or reports the result in revenue per visitor. For the wider debate about how testing programs actually move revenue, see Has personalization replaced A/B testing?

The deeper issue is that neither tool sits where the store's growth number is owned. The CRO lead with a hypothesis about the cart page needs an engineer to wire up API calls in Conductrics, or a heavier testing platform beside Crazy Egg to actually run the experiment. Omniconvert Explore collapses that loop: a visual editor for product page and checkout variants, native Shopify integration, heatmaps, session recordings, and on-site surveys in the same platform, and the outcome measured in revenue per visitor. The person who owns the store's growth number owns the test.

eCommerce CRO defined

eCommerce conversion rate optimization (CRO) is the practice of running controlled experiments on the revenue surfaces of an online store, product pages, cart, and checkout, and measuring the result in revenue per visitor and order rate rather than generic conversion rate. Explore is defined as an eCommerce conversion rate optimization platform for product, cart, and checkout experiments, native to Shopify and priced for store traffic.

What neither tool can tell an eCommerce team

  1. Did the win move revenue and margin. Whether a variant raised revenue per visitor and order rate, and held its margin once discounts and returns are counted, not just moved an API-tracked event or a click on a heatmap.
  2. Which surface to test first. Which pages in the funnel (product, cart, checkout) carry the highest revenue impact if tested next.
  3. How it behaves in checkout. How an experiment interacts with the Shopify catalog, variants, and checkout flow natively, without API glue work or a separate analytics tool.
  4. Whether it holds for valuable customers. Whether the result holds for repeat, high-value customers, the Customer Value Optimization question, not just for first-session visitors.
7,000+
eCommerce websites benchmarked
CROBenchmark Report 2026, Omniconvert

Omniconvert benchmarks more than 7,000 eCommerce websites in its CROBenchmark Report 2026, across 248+ audit criteria. The findings show where stores actually lose orders: 99.6% fail to make guest checkout visible and prominent, 94.2% never show checkout progress steps, and 85.1% never show the full order cost before the final step. [CROBenchmark Report 2026, Omniconvert]

A heatmap can show shoppers stalling on that checkout step, and an API-first tester can, in theory, split them into variants, but neither can package the fix as a marketer-owned experiment on the Shopify funnel. Explore runs the experiment on the store's real revenue surfaces and reports the outcome in revenue per visitor, without an API integration or a second diagnostic tool between the hypothesis and the result.

This is what the title means by the Shopify gap. Developer-owned bandits or click-level diagnostics are not the same as a lift on the number that pays for the store. Explore optimizes for revenue per visitor directly, and because Customer Value Optimization ties each result back to repeat, high-value buyers, the lift it confirms is margin the store keeps rather than traffic it rents. Explore also reaches Shopify-specific levers most testing tools cannot touch, including price testing; see Explore 3.0: pricing testing on Shopify.


Conductrics vs Crazy Egg vs Explore: the capability comparison

Side by side, the three tools sit at very different points on the experiment lifecycle. Conductrics is the API-first bandit layer for technical teams embedding optimization into their own application. Crazy Egg is the heatmap and light-testing layer for small teams diagnosing behavior on any page. Explore is the eCommerce CRO layer for the store team that owns product, cart, and checkout, and is judged on revenue per visitor. See A/B testing with Explore for how those experiments run natively on the Shopify funnel.

Capability Conductrics Crazy Egg Omniconvert Explore
Primary function API-first experimentation and adaptive optimization Heatmaps with basic A/B testing eCommerce CRO on product, cart, and checkout
A/B testing Yes API-first, no visual editor Partial basic two-variant, single page Yes visual editor plus code
Multivariate testing No No Yes
Server-side testing Yes core capability No Yes
Visual editor No API calls only No heatmap-first, no editor Yes WYSIWYG for marketers
Heatmaps and session recordings No Yes its core strength Yes built in beside the experiment
On-site surveys and overlays No No heatmaps and recordings only Yes surveys and overlays built in
Shopify integration Low no native connector Medium installs but no checkout testing Yes native
eCommerce focus Low built for technical teams Low small-business diagnostics High built for store revenue workflows
Pricing model Custom, contact sales Session-based, from $49/mo, free trial Session-based, built for store traffic, free trial
Best for Data science and engineering teams wanting API-first bandits and adaptive optimization Small teams wanting heatmaps and light tests Shopify and eCommerce teams optimizing for revenue
User rating 4.3 out of 5 (G2, 12 reviews, as of 2026) 4.2 out of 5 (G2, 144 reviews, as of 2026) 4.6 out of 5 (G2, 191 reviews, as of 2026)
Case study: AliveCor

AliveCor used Explore to run a structured A/B testing program and achieved +21% conversion rate, +5% revenue per visitor, and 94% statistical relevance across their experiments. [Omniconvert, AliveCor case study]

Competitor ratings, pricing, and plan details reflect publicly listed figures as of 2026 and can change. Conductrics is priced for technical teams and Crazy Egg is priced for small businesses; neither is designed as a full eCommerce CRO platform. Explore uses session-based pricing; see the Omniconvert pricing page for current plans.

↓
Free Resource

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Get the CROBenchmark Report

Frequently Asked Questions

Q
What is the difference between Conductrics and Crazy Egg?
They solve very different problems. Conductrics is an API-first experimentation and adaptive optimization platform for engineering teams that want bandits and variant assignment exposed as programmatic endpoints. Crazy Egg is a heatmap and session recording tool for marketers, with a simple two-variant A/B test bundled in. One is a developer library, the other is a marketer's diagnostics tool.
Q
Is Conductrics better than Crazy Egg?
Neither is universally better; they aim at different teams. Conductrics is the right pick for a data science or engineering team embedding bandits into a custom application. Crazy Egg is the right pick for a small marketing team wanting cheap heatmaps and a simple headline test. Neither is the right pick for a Shopify store that needs to run real experiments on product, cart, and checkout.
Q
Can Omniconvert Explore replace Conductrics or Crazy Egg?
For an eCommerce store, largely yes. Explore runs A/B, multivariate, and server-side experiments on Shopify product, cart, and checkout, and includes heatmaps, session recordings, and on-site surveys in the same platform. It replaces both roles for a store, unless a data science team specifically needs API-embedded bandits inside a custom application, which is Conductrics territory.
Q
What does Conductrics do that Explore doesn't?
Conductrics exposes multi-armed bandits and adaptive optimization as programmatic APIs designed to be called from a team's own application code. Explore runs experiments through a marketer-accessible interface on the store funnel, not as an API-first library a developer embeds inside a custom product. If you need API-first bandits inside a custom application, Conductrics fits that job.
Q
What does Crazy Egg do that Explore doesn't?
Crazy Egg is a low-cost, simple entry point for heatmaps and basic testing on any website, priced for small businesses starting from around $49 per month. Explore includes heatmaps and session recordings, but it is a full eCommerce CRO platform, priced for stores rather than as a lightweight starter tool. If you want the cheapest possible heatmap on a non-eCommerce site, Crazy Egg fills that niche.
Q
How much does Explore cost compared to Conductrics and Crazy Egg?
Conductrics uses custom pricing, contact sales, aimed at technical teams. Crazy Egg uses session-based pricing from around $49 per month with a free trial. Explore uses session-based pricing built for store traffic, with a free trial; see omniconvert.com/pricing/ for current plans. Explore is priced as a full CRO platform, not a developer library or a low-cost analytics starter.
Q
Do I need all three tools: Conductrics, Crazy Egg, and Explore?
Almost certainly not. Conductrics and Crazy Egg target different teams and different jobs, and few stores need both. For a Shopify store, Explore folds heatmaps, recordings, surveys, and full experimentation into one platform, and covers the revenue-testing gap that neither Conductrics nor Crazy Egg is built to close.
Q
What is the best A/B testing tool for Shopify stores?
The best A/B testing tool for a Shopify store is the one built around eCommerce revenue surfaces: product pages, cart, and checkout, with native Shopify integration, session-based pricing, and outcomes measured in revenue per visitor rather than generic conversion rate. Omniconvert Explore is built for exactly this.
From the community: Two very different patterns show up around these tools. Conductrics threads read like engineering post-mortems: the platform gets stood up, a bandit ships inside a custom application, and the growth team quietly disengages because there is no marketer-accessible way to spin up a product page or cart variant. Crazy Egg threads read the opposite way: a marketer buys it for cheap heatmaps, sees exactly where shoppers stall on checkout, then hits a wall the moment they want to test more than two variants or touch the Shopify cart. In both stories, the store's growth number sits with someone who cannot ship the fix themselves, and neither tool reports the outcome in revenue per visitor. Across the 7,000+ eCommerce websites Omniconvert benchmarks, 94.2% of stores never show checkout progress steps, precisely the kind of fix a marketer sees and needs to test on the funnel. [CROBenchmark Report 2026, Omniconvert]

Should you choose Explore over Conductrics or Crazy Egg?

Conclusion

Decide by where the block is. If you need engineer-owned experimentation embedded in a custom application, Conductrics fits. If you want cheap heatmaps and a light test on any page, Crazy Egg fits. Neither is built to run controlled experiments on Shopify product, cart, and checkout, measured in revenue per visitor. For a store on Shopify, run your next test in Explore, then measure the lift in revenue per visitor.

Conductrics and Crazy Egg do very different jobs well. Conductrics gives engineering teams API-first bandits and adaptive optimization inside a custom application. Crazy Egg gives small marketing teams cheap heatmaps and a light two-variant test.

The question for a Shopify store is narrower: once you can either see or programmatically assign traffic on a page, can you run a controlled experiment on product, cart, and checkout and read the result in revenue per visitor. That is the surface Explore is built for.

Omniconvert Explore

Stop guessing.
Start testing what moves revenue.

Explore runs A/B, multivariate, and personalization experiments on your product pages, cart, and checkout, then measures the outcome in revenue per visitor, not just clicks.

4.6 out of 5 across 191 reviews, G2 , as of 2026