Customer Experience, Customer Value Optimization, Guest Posts How the Customer Journey Has Been Redefined in 2020Regardless of the item or service you are purchasing, your emotions can have an impact. If shopping for jewelry or…
Customer Experience, Customer Value Optimization, eCommerce Growth Should we even care about eCommerce trends for 2021 after a mad 2020?If you met a time traveler in January 2020 and they would have told you that eCommerce penetration would look…
Customer Experience, Guest Posts 9 Ways to Get Valuable Customer FeedbackThe most straightforward, practical, and fast way to decipher what customers think about your business is to collect feedback directly…
Customer Experience, Customer Value Optimization, Guest Posts 5 Creative Tactics to Provide a Truly Memorable Customer ExperienceCustomer experience is a top priority for businesses, at least for the next five years. That’s exactly what SuperOffice’s survey…
Customer Experience, eCommerce Growth, Guest Posts 10 Site Search Strategies to Boost Your Growth in 2021One group of customers converts more often than any other segment. These shoppers spend more money than other visitors. They…
Customer Experience, Customer Value Optimization, eCommerce Growth, Guest Posts 4 Powerful Strategies to Improve Your eCommerce SiteIf you’re selling absolutely anything under the sun and on the online platform, you need to have a rock-solid eCommerce…